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Having a little website update and it seemed to do away with our "about us page" - please bear with us while we get it back up!
Most of the necessary information should below; if you still have any questions please contact us here
Ordering and UK Wide delivery:
- All orders are processed in the order they are received.
- Shipping rates are as follows:
- Orders under 1kg are £2.49. Spend over £20.00 to receive free UK shipping
- Orders between 1kg and 2kg are £4.49. Spend over £40.00 to receive UK shipping.
- VAT is rolled into the cost of the product, and is not additionally charged to the customer.
- We are currently operating at a 3-5 business day turn around for purchases due to high volume of orders.
If you order for delivery outside a 5 mile radius of our production facilities, we are shipping using trackable courier, which adds an additional 2-5 business days on top. You should receive a notification from the company once it is on the way. Orders within the radius will be hand delivered by our team.
If you have an urgent order please email us at: firstname.lastname@example.org or use the contact us form and we can try and accommodate you.
For orders outside the United Kingdom, please contact us for more accurate shipping rates and they will have to be sent with a different company.
There are no returns on any products.
- Our caramel recipe does not contain any dairy products.
- Our caramel products contain Coconut.
- All products have no “Gluten Containing Ingredients”
All our products are made in a home kitchen. Our facilities have a level 5* Food Hygiene Rating provided by the Northampton Borough Council. The highest level of attention is taken to ensure no cross contamination with any of the 14 key allergens.
We’ve had customers with gluten or dairy allergens consume our product and be fine, however each person is different so please purchase at your own risk.
We must however state that our products may contain any of the following allergens:
- Cereals containing gluten
- Tree Nuts
- Sesame Seeds
- Sulphur Dioxide and Sulphites
To find out more information regarding the governments requirements for allergens..Click Here